VoIP

How to prevent your VOIP from going offline when your internet drops out

VOIP telephony is deservedly popular for the great flexibility and cost savings it offers, particularly to businesses. However, if your internet connection is disrupted or disappears for any reason, then the ability to make and receive calls could be compromised. The good news is that there are strategies that can be put in place to minimise any inconvenience that might result from the internet dropping out.

Call continuity

Providers can supply system redundancy and call continuity features to take charge automatically and divert calls to designated numbers on a mobile network should the internet connection fail. Also known as mobile-ready VOIP, this feature will make sure no calls are lost. Disaster routing can also shunt calls to other systems in the event of a disruption.

Second internet service

More than one ISP will mean there is always another internet connection to turn to. Businesses can have one ISP for computers and another for VOIP, so there is always an alternative. Or a business can have secondary internet network waiting to go if there is ever a problem. When installing that extra internet network, ensure you are getting fibre if you have been sold fibre. Some customers have been buying copper wire connections, falsely believing they are getting the latest technology. To learn more, see this report from The Telegraph.

Back-up connection

Thwart internet failures by getting back up at the place where your business phone network intersects with the internet cabling to prevent any loss of data should the internet cable be damaged.

Concerns about the effect of the internet connection failing may have deterred you from calling an international VoIP wholesale provider to get a great deal for your business. But if you are prepared with one of these strategies, there is no need to worry. If you want to find out more about what an international VoIP wholesale provider can deliver, it would be a good idea to contact experts in the field, such as https://www.idtexpress.com/ who could tell you what deals and options are available.

VOIP is the future of telephone calls. With a little planning, there need be no anxiety about losing connectivity and VOIP power. With emergency features in place, you and your business can relax and start to enjoy all the benefits VOIP offers.